Cookie Policy

This Cookie Policy explains how Zouxen uses cookies and similar technologies when you visit our platform. By continuing to use our site, you consent to our use of cookies as described below.

1. What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how users interact with their site.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the platform to function. They enable core features such as logging in, maintaining your session, and keeping your cart or progress data. You cannot opt out of these cookies.

• refresh_token — stores your authentication refresh token (HttpOnly, Secure).
• session — maintains your active session.

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our platform by collecting anonymous usage data. We use this data to improve the user experience.

• Page views, navigation paths, and feature usage (aggregated and anonymised).

2.3 Functional Cookies

These cookies remember your preferences to give you a personalised experience, such as your preferred language or region.

2.4 Marketing Cookies

We may use cookies to deliver relevant advertisements and measure the effectiveness of our marketing campaigns. These cookies track your browsing activity across sites.

3. Third-Party Cookies

Some third-party services we use may also set cookies on your device:

• Razorpay — for secure payment processing.
• Google Analytics — for aggregated usage analytics.
• YouTube — if you watch embedded demo videos on course pages.

These third parties have their own privacy and cookie policies. We encourage you to review them separately.

4. How to Manage Cookies

You can control and delete cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored and delete them individually.
• Block third-party cookies.
• Block cookies from specific sites.
• Block all cookies (note: this will break core platform functionality).

For instructions specific to your browser, visit: Chrome → Settings → Privacy and Security → Cookies; Firefox → Preferences → Privacy & Security; Safari → Preferences → Privacy.

Please note that opting out of certain cookies may affect your ability to use parts of our platform, including logging in and accessing course content.

5. Changes to This Policy

We may update this Cookie Policy periodically. Any changes will be posted on this page with an updated date.

6. Contact

For cookie-related queries, contact us at privacy@zouxen.com.